Contact Us

Contact Info x

  • State Office Building Location

    207 Genesee Street
    Utica, NY 13501

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    Call Us
    Phone: (315) 793-2214
    Audio Response Teller: 1-888-688-6828

    Hours
    Mon: 8:30AM - 3:30PM | Closed 1-1:30PM
    Tue: 8:30AM - 3:30PM | Closed 1-1:30PM
    Wed: 8:30AM - 3:30PM | Closed 1-1:30PM
    Thu: 8:30AM - 3:30PM | Closed 1-1:30PM
    Fri: 8:30AM - 3:30PM | Closed 1-1:30PM
    Sat: Closed
    Sun: Closed

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  • Marcy Branch Location

    9212 River Road
    Marcy, NY 13403

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    Call Us
    Phone: (315) 624-2950

    Hours
    Mon: 8:30AM - 4:30PM
    Tue: 8:30AM - 4:30PM
    Wed: 8:30AM - 4:30PM
    Thu: 8:30AM - 4:30PM
    Fri: 8:30AM - 4:30PM
    Sat: Closed
    Sun: Closed

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  • LOST/STOLEN CREDIT CARD

    833-541-0777

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  • Lost/Stolen Debit Card

    888-241-2510

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  • Credit Card Dispute

    800-600-5249

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