COVID-19 Updates

Branch Lobby Closing: Effective Thursday March 19, 2020. The following options are available below:

In our ongoing commitment to the health and safety of our staff and members, we will be closing the branch lobby in Marcy effective Thursday March 19, 2020.

If you have an appointment already scheduled, a staff member will be reaching out to you to discuss available options.

If you have financial needs that cannot be met through the use of our drive thru, ATM or other remote options please contact our office. One of our member representatives will gladly assist you.

  • Telephone transactions
  • Audio Response 1-888-688-6828
  • ATM
  • Online Banking - please contact us if you need to set this up.
    Bill Pay(You will need to have online access.)
    Remote Deposit Capture (You will need to have online access through our app.)
  • Night Drop (at the Marcy location) - To save you time you can also use the night drop for deposits or loan payments only. We will be checking the night drop frequently throughout the day. Receipts will be mailed.
  • Drive thru windows (at the Marcy location) - To help us expedite your transaction, please complete and SIGN the deposit or withdrawal tickets and include your driver's license.
  • If you need a bank check or money order, you can call and we will mail it.

If you have any questions or concerns, please call us at 315-624-2950 or 315-793-2214.


You may have recently received a letter labeled COVID-19 UPDATE. We discovered a mailing list error that resulted in a name and address mismatch.

This error has been corrected for any future informational mailings.

Please be advised no sensitive information has been divulged. The letter was INFORMATIONAL ONLY.

If you have any questions regarding this please contact our office.

Our Commitment to Safety

As the World Health Organization continues to monitor and provide updates regarding the Coronavirus/COVID-19, we are taking all necessary precautions for the safety of our Employees and Members.

We encourage our employees and members to demonstrate proper hygiene both in and out of the workplace, avoid mass gatherings and unnecessary travel and stay home or seek care if they present flu-like symptoms.

Hand sanitizer has always been available at our teller lines and in our offices.

We will continue to update Members as we are notified of any National, State or County mandates regarding this pandemic, so please check back often.Shape

We are monitoring the situation as it unfolds. For news and updates on Coronavirus, visit the Centers for Disease Control and Prevention website below.

Online Banking

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Bank on Mohawk Valley Federal Credit Union to Keep Your Money Secure

Apply for an account at our full-service credit union in Utica and Marcy, NY

If you're tired of the outrageous fees, lackluster interest rates and shoddy customer service you get from traditional banks, bring your banking needs to Mohawk Valley Federal Credit Union in Utica and Marcy. For years, we've been helping New York residents avoid the hassles of dealing with a large bank by serving as their premier credit union, offering superior customer care.

Reap all the benefits a credit union has to offer when you choose Mohawk Valley Federal Credit Union in Utica or Marcy, NY.

Choose a New York bank that treats you like family

As a federal credit union, we're a not-for-profit institution that's owned by our members. This allows us to pass along better services and advantages than you'll find at larger banks. Because we're owned by members, we're invested in every person who walks through our door.

Become a member of Mohawk Valley Federal Credit Union to enjoy:

Not only do we offer better savings and services than you'll find at larger banks, we'll also help you improve your credit to build a solid financial footing. Choose Mohawk Valley Federal Credit Union in Utica or Marcy when you want a better way to handle your money.

Get the best rates for your home refinance or auto loan

When you want a lower interest rate on your home or you're ready to buy a new car, come to Mohawk Valley Federal Credit Union for loan assistance. We'll work with you to find the financing options that fit your need and budget.

We'll look over your financial situation and match you with the best home refinance loan, or a new or used auto loan that's right for you.

Open an account at Mohawk Valley Federal Credit Union in Utica or Marcy, NY, to work with the banking professionals who put you first.

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  • State Office Building Location

    207 Genesee Street
    Utica, NY 13501


    Call Us
    Phone: (315) 793-2214
    Audio Response Teller: (888) 588-6828

    Mon: 9:00AM - 3:30PM | Closed 1-1:30PM
    Tue: 9:00AM - 3:30PM | Closed 1-1:30PM
    Wed: 9:00AM - 3:30PM | Closed 1-1:30PM
    Thu: 9:00AM - 3:30PM | Closed 1-1:30PM
    Fri: 9:00AM - 3:30PM | Closed 1-1:30PM
    Sat: Closed
    Sun: Closed

  • Marcy Branch Location

    9212 River Road
    Marcy, NY 13403


    Call Us
    Phone: (315) 624-2950

    Mon: 7:30AM - 4:30PM
    Tue: 7:30AM - 4:30PM
    Wed: 7:30AM - 4:30PM
    Thu: 7:30AM - 4:30PM
    Fri: 7:30AM - 4:30PM
    Sat: Closed
    Sun: Closed

  • Lost/Stolen Debit Card



    Mon: 10:00AM
    Tue: 10:00AM
    Wed: 10:00AM
    Thu: 10:00AM
    Fri: 10:00AM
    Sat: 10:00AM
    Sun: 10:00AM

Federal Reserve Bank 2020 Holiday

Mohawk Valley will observe the following holiday schedule in 2019:

  • New Year's Day Wednesday, January 01, 2020
  • Martin Luther King, Jr. Day Monday, January 20, 2020
  • Presidents' Day Monday, February 17, 2020
  • Memorial Day Monday, May 25, 2020
  • Independence Day Saturday, July 04, 2020
  • Labor Day Monday, September 07, 2020
  • Columbus Day Monday, October 12, 2020
  • Veterans' Day Wednesday, November 11, 2020
  • Thanksgiving Day Thursday, November 26, 2020
  • Thanksgiving Friday, November 27, 2020
  • Christmas Day Friday, December 25, 2020

Defensive Driving